Did UK banks forget how to do retail?
LONDON | The largest European retail bank, the Spanish Banco Santander, announced Friday the appointment of 18 new business managers for its UK branches. Santander UK has pledged to have 500 local business managers based in business communities across Britain by the end of next year. This might be the way to go if British high street entities are to befriend again their customers. Santander’s own research, according to the group, showed…